Mario was given an almost impossible task in response to the COVID-19 coronavirus pandemic: Transition all the company’s traditional in-person training into Virtual Instructor Led Training (VILT) and do it ASAP. Two weeks ago, his company proactively recommended some staff to work from home as a precautionary measure. Now there is Stay-At-Home order, so all employees at his company must now work remotely. As a learning professional, he’s responsible for providing the essential training his company needs, but now must figure out how to do all of it virtually.
Regular Training
Special Training
As detailed in a previous blog, transitioning to virtual training requires you to first shift your mindset before you do anything else. This means if you keep your old mindset and just grab a virtual collaboration tool like Zoom and start hosting online sessions before you know how to effectively design virtual learning with it, your efforts will most likely fail.
So what do you need to consider when you shift from in-person training to virtual training? Here are three shifts that are worth considering.
In-person trainings are event-based learning activities. You 1) schedule your training, 2) employees register for it, 3) you do it, and then 4) you have records of completion. Compare that to VILT, where everything is online. In VILT, you can do much more before and after the actual training event, including:
But why stop there? If you have an existing infrastructure such as Office 365, you can create a Community of Practice around that topic in which training events are just one piece. The training event is essential because it provides a common core knowledge, but the real work happens when workers discuss how they apply that knowledge in their workplace. This blended and spaced learning approach has been proven to reinforce learning and minimizes retention loss.
During in-person trainings, only one person gets to talk at a time, so everyone can hear what’s being said in the room. However, in VILT, while one person is speaking, everyone can respond simultaneously- via chat. The best VILT sessions include engagement opportunities every couple of minutes – not only through chat, but through polls and other online collaborative tools.
In-person trainings focus on delivering a body of knowledge. The trainer “Pushes” the course content to the workers who are learning the material. In VILT, that still occurs during the virtual session, but there is more. When workers need it, they also “Pull” additional resources and material (i.e., Quick Reference Guides, worksheets, and curated content such as podcasts and TED talk videos). This is an essential difference because workers are not just learning the content, they are implementing it. As they apply and refine their skills that they learned in the VILT, they reference back to and pull the specific content they need to support them.
Returning back to Mario, he can be successful in implementing his VILT training if he shifts his mindset in these three key areas.
If you are in Mario’s shoes and need to shift to VILT rapidly, you can use this strategy to make your efforts more successful.
Article by Johnny Hamilton
Johnny Hamilton recently led project teams that resulted in being ranked #7 in the US for learning design in innovation by eLearning Magazine (2019) as well as winning Brandon Hall silver awards for Best Approach to Innovation (2018) and Best Advance in Leadership Simulation Tools (2017).