Essential Skills for the Evolving Role of Learning Leadership
Lead with Purpose, Drive Measurable Growth: Insights for the Evolving Learning Leader.
In this webinar, join industry experts Elizabeth Roy, Miriam Taylor, and host Jerry Zandstra as they delve into the evolving landscape of learning leadership.
Drawing from their extensive experiences at companies like Microsoft, Amazon, and Brookdale, the speakers discuss the shift from traditional “order-taker” roles to becoming strategic partners who drive business impact. Learn about the importance of a proactive listening system, diagnosing organizational needs beyond just “learning problems,” and the power of servant leadership in fostering a continuous learning culture.
This session provides actionable insights for learning leaders looking to transform their approach and demonstrate tangible value within their organizations.
Key Takeaways
- Beyond Order-Taking: We explored how learning leaders are strategically moving beyond simply fulfilling requests to become essential partners who demonstrate measurable business impact, rather than just focusing on satisfaction scores.
- The Learning Leader as Diagnostician: The discussion highlighted the critical role of diagnosing the true root cause of performance issues, recognizing that not all problems are "learning problems" and can stem from cultural or motivational factors.
- Servant Leadership in Practice: Understand the essence of servant leadership, which focuses on enabling the success of your team and learners by removing barriers, setting high expectations, providing candid feedback, and offering crucial growth opportunities.
When you can measure real business impact and show that business impact, you become a true partner to your executives and to your stakeholders."
~Elizabeth Roy~
Brookdale Senior Living
Meet Our Speakers:

Elizabeth Roy: A transformative leader in Learning & Development, Elizabeth has driven significant change at major organizations like Microsoft, Amazon, and her current role at Brookdale, where she focuses on building leadership and bench strength through strategic L&D programs.

Miriam Taylor: As the Client Success Manager at Ingenuity, Miriam brings over 25 years of expertise in instructional design and development. She excels at crafting tailored learning solutions and ensuring their effective delivery to clients.

Jerry Zandstra: Senior Director of Learning at Ingenuity, Jerry hosts this insightful conversation, drawing on his extensive experience in the field to guide discussions on key L&D transformations.
Global Learning and
Development
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