In this webinar, Jerry Zandstra, Senior Director of Learning at Ingenuiti, hosts a conversation with Dr. Keith Keating to discuss his new book, “Hidden Value: How to Reveal the Impact of Organizational Learning”.

 

Dr. Keating explains that while Learning and Development (L&D) teams often do meaningful work, they struggle to communicate their value to the business.

 

This is a challenge Ingenuiti helps companies overcome by moving L&D from a perceived cost center to a strategic driver for organizational growth and a source of value creation. The discussion introduces a framework to help L&D professionals align their work with business priorities and measure impact beyond traditional metrics like satisfaction scores and completion rates.