L&D What's Next? Podcast Series

The Future of In-the-Flow Leadership Development

The Future of In-the-Flow Leadership Development

Host Jerry Zandstra sits down with Sue Parcells, Leadership Development Program Manager at Caterpillar, to explore how enterprise learning is evolving. Parcells discusses shifting away from traditional classroom models toward personalized, AI-enabled learning embedded directly into the workflow—while emphasizing that real-time digital tools must be balanced with peer connections, human mentoring, and critical thinking skills. She also shares her vision for a personalized “front door” learning portal to help leaders self-direct their development journeys across a global organization.

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