About Us

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Committed to Quality

Our ISO 9001:2008 certified quality management system assures clients that we follow a process-based approach and we’re committed to continuous improvement.

How does ISO 9001:2008 certification help our clients?

  1. Our efficiencies and ongoing improvements save our clients time and money.
  2. Our processes and quality control procedures ensure deliverables consistently meet or exceed client expectations.
  3. We don’t just talk about great customer service. Over time we’ve proven we have a consistently strong customer focus and outside auditors have documented that focus.
  4. We’re dedicated to improving. Regular external audits and evaluations of our quality system’s effectiveness test our system and conformance show us what we’ve done right and where we can improve.
  5. Feedback from clients regarding services, improvements and quality issues is heard, implemented and becomes an important aspect of our improvements.
  6. We keep regular records and documentation to show how and where problems were addressed and resolved, so we can measure effectiveness over time.

What is ISO 9001:2008?
ISO (International Organization for Standardization) is an organization that establishes and maintains system standards. The ISO 9001:2008 quality management system standards are based on proven quality management principles including a strong customer focus, a processed based approach and continual improvement. Companies with ISO 9001:2008 certification have proven in a series of audits that their procedures and processes provide consistently high quality products and services.

ISO 9001:2008 Certification is a Sign of Integrity, Commitment and Quality
Working with an ISO 9001:2008 certified translation and eLearning services provider assures you that our management is committed to quality and client satisfaction. We became ISO 9001:2008 certified because we care about our clients. We know that quality care, a focus on customer service and excellence is not only its own reward, but it’s what ensures repeat business from satisfied clients.

If you would like to learn more about our ISO 9001:2008 certification and quality processes, contact us today.


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